VONI Los Angeles offers a 90-Day limited warranty covering manufacturing defects only. Any damages resulting from misuse, abuse or from normal wear and tear, included that caused by airlines or other carriers are not covered under our policy. Defects may include:
- Broken zipper or hardware
- Stitching issues
- Removable strap issues
If your claim falls within the warranty period, please email us at firstname.lastname@example.org. We will send you a 90-Day warranty form to be filled out. Accepted warranty claims are eligible for a new product of equal or lesser value to the product under warranty. Only products purchased in the past 30 days directly from shopvoni.com are eligible for monetary refund.
For items purchased from a retailer that is not shopvoni.com, please contact the retailer for their warranty policy. shopvoni.com will not exchange or accept products that are purchased from any retailers other than shopvoni.com