How does Voni protect my payments?
Customers can pay securely with their credit card without exposing their details. We accept many payment methods. When paying online, your details are protected by VeriSign SSL encryption (the highest level of protection commercially available).
How do I confirm my order has been shipped?
A notification email will be sent to customers when the order gets fulfilled or tracking number gets updated.
How long does it take for my order to be delivered?
Generally, orders are processed within 5 days and are delivered within 12-20 days. Free shipping is offered to qualifying orders to help compensate the shipping time.
Please anticipate longer shipping times during the holiday season.
What can I do if my received items are damaged?
If the items received are damaged or incorrect we advise you to email us at firstname.lastname@example.org immediately for a refund or to have a new item replaced.
For any other questions please refer to the Contact Us page.